This Monday is Martin Luther King Jr. Day. Observed on the third Monday of every January, this holiday celebrates the Civil Rights leader’s life and the legacy he leaves behind. Martin Luther King Jr. Day is the only federal holiday designated as a national day of service, encouraging people to volunteer in an effort to help improve their communities. Considered a “day on” instead of a day off, many of us at AMP are dedicating today to helping support our communities – and we encourage you to do the same. Here are some of the ways you can give back to your community this MLK Day. Volunteer or Donate to a Food Bank or Organization Want to help folks in need? Try volunteering at your local food bank to help feed the people in your community. If you’re not able to volunteer in person this year, think about collecting some food to donate. These organizations below are great places to get started: Feeding America Meals on Wheels Donate to a Charity Organization Looking for something you can do from home? Consider making a donation to a charity of your choice. There are a number of excellent causes and organizations that you can donate to this MLK Day, including these non-profits: MLK Community Hospital Children’s Trust Movember Participate in a Neighborhood Clean Up Interested in helping improve your community? Gather a small group of neighbors and lead a neighborhood clean up. Your group can pick up litter, plant trees and flowers, and help neighbors clean their yards. Be sure to observe social distancing and wear a mask and gloves. Walk in an MLK Day March Want to celebrate the life of Dr. Martin Luther King Jr? Search for local MLK Day marches and celebrations that you can safely attend. Encourage friends and family to also attend or volunteer at events and organizations around the country. If you’re interested in learning about more service opportunities, check out this directory.
As an agency, it is our responsibility to champion the varied viewpoints, cultures and expertise of our workforce. In June, we made a promise to actively support diversity and foster greater inclusivity at AMP. In July, we formalized our commitment through the creation of our Diversity, Equity & Inclusion (DE&I) Committee. Today, we’re introducing the DE&I Committee Members who are spearheading our initiatives. Shayne Ortiz, Senior Analyst & DE&I Lead "I joined the DE&I committee to inspire young women. At AMP, I'm inspired every day by the women in senior leadership positions here, and I want to be able to show younger women more representation in positions like these. Our company's prioritization of these efforts is commendable, and I hope that through our program's initiatives we can influence our industry and hold those within it accountable to do the right thing." Michael Mish, SVP General Manager & Executive Sponsor "Unity gives us strength. My role as a multicultural leader is to create equal platforms and opportunities for all to be successful." Katelyn Crowley, VP of Business Operations & Executive Sponsor "I hope my children exist in a world where company DE&I committees are not necessary because everyone has equal opportunity, the world is fair and just and we celebrate what is both common and different. My role as a parent is to teach my children early in their lives that in diversity there is power. My role on the AMP DE&I Committee is a chance to model the behaviors that get us to that place in the future." Anika Dhar, Project Manager & DE&I Secretary "No two people or their experiences are alike. I believe that a diverse mix of voices leads to better discussions, ideas, decisions and outcomes - especially when it comes to the advertising industry. I am honored to be on this team working with a group of people who all value diversity, inclusivity and strive to make a change. " Alyssa McBryar, Senior Marketing Manager "Inequity, systems of oppression, and prejudice are omnipresent. They need to be dismantled for everyone to access and thrive in equitable and supportive environments. I’m committed to the work of doing so at AMP and in our industry." Roberto Valdivieso, Art Director "As a minority, working at an agency that allows me the opportunity to change inequalities within the workplace motivates me to be part of the DE&I committee at AMP." Esther Wang, Senior Account Executive "Inherent biases and prejudice don’t foster inclusivity. I want to take action and create an inclusive workplace here at AMP. We should celebrate, in fact encourage, the differences among us - including how we think, what we believe in and how we look." Rashida Hull, Engagement Strategist “My parents always told me I wasn’t allowed to complain about things, instead create solutions. My core value is to help support the changes I believe in to help make the world a better place for future generations.” Liz Furze, Associate Creative Director "I believe we all have a responsibility to help dismantle systems of racism, sexism, and inequity in our communities—and one of the places we can make the most impact is where we work." Adam Graves, Group Director, Analytics "Creating equal access to opportunity, humanity, and respect – this is what matters to me. I want to help break the system that has made it acceptable – if not habitual – for these resources to be withheld from people who don’t fit a specific mold. Everyone inherently deserves a chance to thrive." Jennifer Carroll, Director PR & Media Relations "Diversity, equity and inclusion isn’t only about policies and programs, it’s rooted in respecting the unique needs, perspectives and potential of everyone. I am committed to helping make AMP a workplace where all employees feel welcomed and where success is attainable for everyone, regardless of race, religion, gender identity or sexual orientation." Learn more about AMP's commitment to Anti-Racism: https://www.ampagency.com/blog/anti-racism-commitments
By Stephanie Twining, Director of Social Media A few weeks ago, I was inspired by my friends on the Hispanic Heritage Month Panel to extend my learnings and experiences to the larger AMP team and beyond. While I’ve known October to be Filipino American History Month for some time, I wasn’t certain how to personally celebrate aside from the making of Filipino food (lumpia, ftw). So, in honor of this celebratory month, thank you for letting me share a bit of my story with you. While many recognize and admire famous Filipinos like Manny Pacquiao and Jo Koy (trust me, we love them too!), the magnitude of the Filipino American community as a whole is often overlooked. Filipino Americans are the second largest Asian American group in the United States and the largest Asian American group in Washington state, where I live. Even still, I’ve found that we fly under the radar. Often identified as Asian, Pacific Islander, neither, or somewhere in between, answering the common “what is your race?” question is tricky. A quick introduction: I am half Filipino and a first generation Filipino American. My dad was born in Manila and immigrated to the US with my grandparents and aunt when he was seven. My mom, on the other hand, is a blend of Irish and German, inheriting her red hair and blue eyes from my grandparents who migrated to Seattle from the Dakotas. What a power combo. 😊 While I love both sides of my family dearly and have developed so much pride for this mix, I’ve admittedly spent much of my life trying to understand my unique ethnic identity. When you’re in school, all you want is to fit in. I mean, who doesn’t? But when you’re one of only three kids who don't present white in your K-8th grade class, that truly isn’t possible. Regardless of my photo being used on the front of brochures and websites to showcase diversity for schools and organizations, I’ve also been told by people of color, “you’re not Asian enough”. In 7th grade I was asked to speak Spanish in front of my class because the teacher assumed I could speak it fluently (Tagalog is the national language in the Philippines, by the way). In high school, I was asked to “prove” that I was Filipino and was told “there’s no way you’re Asian”. I have been challenged to pronounce my maiden name correctly many, many times (“No, that can’t be how you say it”). As recently as January, I was told it would be great to have me in the room as a woman of color because I would “check a lot of boxes”. I don’t share these stories for pity and understand that there are much larger issues at bay when it comes to race in the United States. Rather, I point them out as common examples of micro aggressions against racially ambiguous and/or mixed-race people because I know that these comments and prejudices derail progress being made toward journeys of self-discovery and contentment. Today, I feel very confident in who I am and have a deep appreciation for where my family comes from. Two big things have led me to this: In 2014, I visited the Philippines with my entire family for the first time. I have since described the trip as an “Eat Pray Love” moment for me. It enhanced my connection to my dad’s life before he moved to the US and helped me appreciate all of the sacrifices that my grandparents (two school teachers) made in order to leave and start a new life. Three years ago, I became a mom. (Actually, my son, Miles, would be quick to remind you that he’s three and a half, so, I became a mom three and a half years ago.) My daughter, Lucy, turned one in August. In parenthood, I’ve found a renewed sense of responsibility and honor to share their heritage with them. I want them to be proud of their darker skin and hair. I want them to speak up when someone assumes something about them based on their looks. I also understand my responsibility to lead by example, especially in the face of prejudice and assumptions. The purpose of writing this during Filipino Heritage Month in 2020 is to simultaneously share a small portion of my experience with racial identity in the hope that it will resonate with others, but also to encourage readers to consider Filipino Americans and Asian Americans as a growing, contributing, wonderful group of Americans that we should be thinking about more often – both professionally and personally. I would also encourage everyone reading this to understand that you are enough. Do not shy away from your heritage. Don’t entertain the belief that you fit into just one box – learn more about where your family came from and speak up if someone doesn’t quite get it right. These conversations are lessons that I’ll certainly pass down to Miles and Lucy. Thank you for reading. I’d love to share a few resources and articles if you’re interested in more information: - Why We Celebrate Filipino American History Month (HuffPost) - Cora Cooks Pancit (Children’s Book) - Jo Koy: In His Elements (On Netflix) - Float Disney Short (on Disney+) - Raising Mixed Race (Parents Book) - Mixed in America (Instagram)
Spanning September 15 - October 15, Hispanic Heritage Month celebrates the contributions, history and culture of Hispanic and Latinx communities in the United States. In honor of Hispanic Heritage Month, we wanted to share how some of our AMPers are celebrating and what their heritage means to them. Check out what they had to say below. Shayne Ortiz, Senior Analyst “We are resilient, hardworking, passionate, caring and unified. We have heart, spirit and soul, sabor Latino. We celebrate the importance of family, tradition and most importantly the culture that continues to inspire people outside of the Hispanic/Latinx community generation after generation.” Michael Mish, SVP, General Manager “I think it’s important for all of us to appreciate where we come from. I’m proud of my Puerto Rican heritage, the family & cultural values instilled in me, and the examples of hard work, strength, sacrifice, dedication and passion that have guided me. The food and music is kind of good too :)" Sam Cabrera, Associate Director of Experience “I’m a proud daughter of immigrants from Mexico and Nicaragua. My childhood was spent with my mom’s small family here in the states for every holiday or visiting my grandparents in the summer in Guadalajara, Mx (this picture is of me by the famous cathedral). HHM is a time for me to reflect and celebrate my mixed culture, language, food, family, and music with others.” Jon Bishop, Director of Creative Technology “Family is everything. It doesn’t matter how far or how long we’re apart. My favorite memories are the food, the dancing and visiting la finca in my mom’s hometown in Puerto Rico.” Eva Parlato, Senior Art Director "There are so many things I love about being Puerto Rican, so to celebrate, I try to enjoy things like our delicious food, music, and dancing. When it comes to Puerto Ricans, where there's music playing, there are probably people dancing. And if there isn’t music playing, we'll usually bring it ourselves! Being part of a culture that is so vibrant, warm, and energetic is something I’m very proud of, but my absolute favorite thing is probably the love for dancing!" Gabe Sousa, Junior Creative Technologist “My favorite thing about being Brazilian is how friendly and welcoming Brazilians naturally are especially when we find each other outside of Brazil” Interested in working at AMP? Check out our careers page for our current openings.
We’re excited to announce that Ken Blake has joined the AMP team as the new VP of Analytics. In his new position, Blake will help elevate the analytic footprint of the agency while working with notable clients, such as Zillow. Check out what General Manager, Michael Mish had to say about the hire: “Our agency value proposition is grounded in driving growth for our brand partners. Advanced analytics, data science and modelling is an area that AMP will continue to invest in to enable us to identify, recommend and prioritize high value initiatives. We’re excited to welcome Ken to the team”- Michael Mish Here’s what Blake aims to do in his new role on the AMP team: “We want to continue to enhance the analytics practice at AMP and lead with analytics as a service offering. Many agencies have strong measurement and dashboard capabilities, but fall short with predictive analytics and customer insight. For us, it’s about using data to figure out which customers our clients should invest in, and then applying deep insight to help them better serve those customers.” Prior to joining AMP Agency, Blake was the Senior Director of Customer Analytics at Staples, Where he led a 45 member team. Want to know more about our newest AMPer? Take a look at these industry publications: https://adage.com/people-on-the-move/ken-blake https://www.lbbonline.com/news/former-staples-executive-joins-amp-agency-as-vp-of-analytics Learn more about AMP Agency’s analytics practice.
We want to acknowledge our silence on social media these last few weeks. Like many in the industry, we took time to listen to BIPOC voices and discuss our role in systemic racism as an agency, but also to make concrete, action-oriented commitments to anti-racism at AMP. We’d like to share those commitments today—as a start, not a final solution. To our friends in advertising, we call on you to join us. Let’s continue to listen, but more importantly, to act, continuously and with purpose, to make our industry a better place to work for everyone. As advertisers, we’re in a unique position to reach wide audiences, to tell stories and uplift voices, to help shape culture. That’s a lot of power. It’s time we used that power to implement policies and practices that are actively anti-racist and work to make advertising an equitable industry. At AMP, our internal conversations have focused around our BIPOC teammates and how we can better support them, and also our role in the wider advertising ecosystem. We’ve brainstormed around how we can update recruiting to bring more BIPOC into advertising, and how we can be better citizens in the communities where we do business. These are the initial commitments we’ve made as an agency to help put our reflection and conversation into action: Evolve Our Operating Plan Moving forward, we will dedicate 10% of our agency billable time to do work for Black and Latinx owned businesses, at no cost and as an evolution of our existing pro-bono work. By putting tangible resources back into the local communities where we live and work, we can help these businesses grow and thrive—and contribute to long term change. Change How We Recruit Our internship program will become an apprenticeship program. To help bring more Black talent to the industry at large, we will partner with established nonprofits to develop an apprenticeship program and offer hands-on, paid training to young talent who may not otherwise have access to launch their career in digital advertising. Furthermore, we fully acknowledge that BIPOC are under-represented in director and above positions at AMP. Our HR & Talent team is developing new recruiting practices to bring in more diverse talent across all seniority levels, not just at the entry level, so that diverse perspectives are represented in our leadership, too. Establish an Internal DE&I Team We’re creating a formalized diversity, equity, and inclusion team to establish workflows for diversity- and inclusion-centered projects, develop concrete timelines, lead future initiatives, and keep AMP accountable. We’ve already accepted internal applications for a leader to help build out this committee and will make a formal selection in the coming weeks. Join ANA’s Commitment to Equality, Inclusion, & Systemic Change We co-signed and joined in with ANA’s industry-wide initiative, pledging to achieve stronger diverse representation in our industry, increase spending in multicultural marketing, demand accuracy of multicultural and inclusive data, and work to achieve an equitable creative supply chain. Invest in Implicit Bias and Anti-Racist Training We’ll be providing extensive bias training to Human Resources leadership and AMP executives/management to understand implicit bias and promote anti-racist values from the top down. Our HR leadership has already compiled and assigned informal anti-bias training for AMP employees at all levels—we invite you to take the Harvard Implicit Association Test along with us. Do the Work for the Long Term There’s so much more that must be done, so there must be more to come. We’ll dedicate more of our social feeds to talking about anti-racism in advertising, and keep everyone posted on our progress on increasing diverse and inclusive representation at AMP. This may be the first time you’re hearing from us on the subject of anti-racism, but we can promise it will not be the last.
The year was 2018. Meghan Markle married into the British Royal Family, Mamma Mia 2! Here We Go Again hit theaters, and AMP Agency kick-started efforts that grew into its Volunteer & Giving Program. It all began when program co-founders Alyssa McBryar and Thalia Rivera Ortiz expressed the desire to start a formal volunteer and giving practice in the AMP Boston office. Met with excitement from executive management, McBryar and Ortiz started working together to source local organizations for AMP to support, set up volunteer and giving opportunities, and engage employees on a monthly basis. Our program’s first year was well-received by Boston AMPers, finding successes in both in-office and out-of-office efforts. Since then, our Volunteer & Giving Program has expanded to AMP offices across the country, unifying our volunteer efforts and establishing them as a strength of our agency. AMP has donated 535 hours across 19 organizations, helping nearly 12,000 people throughout the country, and counting. The way it works. In an effort to align with employee values and make the AMP Volunteer & Giving Program more comprehensive and intentional, we’ve established quarterly cause themes based on top causes near and dear to our employees’ hearts. These themes unify efforts nationally and help us measure meaningful impact in the following areas: (Q1) Hunger & Homelessness, (Q2) Sustainability, (Q3) Health, Wellness, and Disabilities and (Q4) Children. So far, so good. As we’re wrapping up the third quarter of the year, we are excited to share the success we’ve seen through our volunteer program – from the number of volunteers who have participated, the lives we have helped, and the impact we’ve had on the planet. Fighting hunger and homelessness. Q1 saw us serve 100 hours across 5 hunger- and homelessness-focused organizations, creating a positive impact on 2,100 people. With Cradles to Crayons, we collectively donated 60 items and helped sort even more clothes and toys in the organization’s warehouse for 142 children in need. At the Greater Boston Food Bank, we unloaded 4,000+ lbs of food that were then set up in the cafeteria of the Orchard Gardens school so parents & families in need could ‘shop’ for free food. This helped relieve hunger for over 430 adults, children, and seniors. We also helped distribute over 20 Cradles to Crayons ‘kid packs’ filled with essentials to caretakers in the same space. As an in-office effort, we collectively donated 100+ essential items to poor and homeless women and their children through Rosie’s Place. For the Salvation Army, we donated enough clothes to help 200 people in need. With FareStart, we packed over 100 lunches and prepared dinners and desserts that were ultimately served to approximately 1,100 people in need through social service and school programs. Taking care of the planet. Turning our focus toward sustainability in Q2, we volunteered 295 hours at 6 organizations, helping not only 130 people, but the planet as a whole. For the Big Sister Association of Greater Boston, we collected 40 special occasion dresses in our office and donated them to the Big Sister’s Dream Dress Drive. Through this program, young girls can go “shopping” for a dress that will make them feel special on big days from Quiceneras to Prom. With the Fenway Park Green Team, we collected over 10 huge bags of recyclables from ballpark patrons between innings, helping to ensure items made it to the recycling instead of the trash or the ground. We helped clean up the Mass Audubon Society nature properties at their Mattapan location. This included trimming back branches from the fence, and filling multiple large bags with trash from the street and the property. As an in-office effort, AMPers took part in a Sustainability Challenge. Throughout the course of a week, we made the commitment to form more sustainable daily habits, like avoiding single-use plastics, using public transit, and turning off our laptops each day. We managed to keep over 500 items out of landfills by using reusable items, saved nearly 50,000 gallons of water by eating over 100 meatless meals, and prevented the emission of over 200 pounds of greenhouse gas by taking alternative transportation. Working with Community Lunch on Capitol Hill, we were able to provide hot, nutritious meals and survival services to low-income families and those experiencing homelessness. As part of Heal the Bay, we worked with over 500 volunteers over the course of an hour to clean up Redondo Beach, removing a total of 130lbs of trash from the shore. Leading happy, healthy lives. For Q3, we pivoted our volunteering efforts toward organizations that focus on bettering health, wellness, and inclusivity in our local communities. With the Boston Living Center, we prepared and served meals for over 100 local community members living with HIV. At the Ellie Bloom Special Olympics, we helped coach and cheer on 150 Special Olympics participants at various events throughout their big day. Supporting in style. On top of our volunteer program expansion, 2019 also welcomed the debut of our AMP Volunteer t-shirts. Designed by our very own Rick Dias from our LA office, these shirts have been given out to every AMPer who donates their time participating in our program. And to think, we have a whole quarter left to do some good. So far, it’s been nothing short of a fantastic year for our AMP Volunteering & Giving program. While we’ve already seen great success, there’s still so much more we can do. With the final quarter of 2019 left and many more volunteer opportunities on the horizon, we’re excited to see where our efforts take us next. After all, helping our clients is what brings us together. And together, helping our community is what makes us proud to call ourselves AMP Agency.
This week, Adweek debuted its first-ever Adweek 100: Fastest Growing Agencies list. We’re excited to share that AMP made it! Comprised of organizations from around the world, this select list celebrates agencies of all sizes who have achieved significant financial growth over the past three years and whose industry presence is on the rise. Doug Zanger, Adweek senior editor for creativity and agencies, shared, “We are thrilled to be presenting this honor to a wide range of successful agencies covering 21 different disciplines. From full-service to performance, creative consultancies to experiential, we see a very bright future for agencies and this award is a testament to these award winners’ drive and dedication to the industry.” The Growth That Got Us Here Our growth starts with our people. When our CEO, Gary Colen co-founded AMP in 1994 (headquartered in his garage – true story), we started off as a regional experiential agency focused on engagement with college students and grew to be one of the most respected college activation agencies in the country. Since then, AMP has transformed into an award-winning, digital-first, full-service marketing agency that continues to expand through organic growth and mergers & acquisitions. From our humble beginnings, the agency is now over 300 talented people across our offices in Boston, New York, Seattle, and Los Angeles. We stay tightly connected to our sister agency Adlucent in Austin, TX, a group of 100+ experienced performance marketers that gives us and our partners a competitive edge in ecommerce solutions. The entrepreneurial spirit from our co-founders continues to be a driving force within the agency and fuels our passion to create unconventional ideas that grow brands. That’s why our growth is truly a testament of our people and the platforms created within our company. We’ve been able to attract an amazing staff that’s courageous, collaborative, genuinely curious to explore beyond the status quo and hungry to make a difference. Collectively, we share a continued vision to evolve that keeps us inspired to not only develop new capabilities as an agency, but become a place where marketers can work, learn and lead through many industry transformations. Over the last three years, our development has led to many new strategic partnerships. Gary sums it up best, “Clients come to us because in today’s complex marketing landscape, they need a partner with a radical approach to creativity. We enable small, intensely integrated teams with varied skill sets. Our teams question industry norms, allowing us to connect disparate dots in new, unexpected ways and drive businesses forward.” Our expansion is not growth for the sake of growth. We’re honing in on the evolution of communication channels, leveraging data and advanced measurement capabilities, designing custom experiences, and applying creativity to everything we do while not forgetting the power of an experiential campaign. We’re excited to continue to create strong, groundbreaking work for our clients, take on new brand partnerships and projects throughout the process, and welcome new talent along the way. Now, We’d Like to Say Thank You Being featured on Adweek's list of the 100 Fastest Growing Agencies as an established mid-sized agency with 20 years in the industry is a great accomplishment. We’re very proud. But more importantly, we’re in this game for our clients and helping them deliver. It’s the trust and confidence these partnerships have put into our capabilities that has catapulted us into the agency we are today, and for that, we could not be more grateful. Thank you to every client who has supported us, both since our founding in 1994 and throughout these past three years. Looking back at how much our agency has grown, we could not be more proud. And when it comes to looking toward where we’re headed, all we can say is: we’re amped.
Following a successful four-year stint at Columbia Sportswear, where he led all brand design efforts within marketing, Dan Richards has landed a new role as Group Creative Director at AMP Agency. At Columbia, Richards directed a robust team of designers, project managers, photographers, videographers and production designers, re-designed Columbia’s retail experience, and oversaw many additional seasonal global marketing initiatives. Richards will lead the AMP Seattle office’s creative and production studios, contribute to the agency’s thought leadership, while developing an updated creative approach to new business, and widening the firm’s experiential marketing opportunities. Richards, who is no stranger to fashion, outdoor and sports lifestyle brands, has already made an immediate impact at AMP Agency - his first assignment was to lead the creative, production and amplification teams throughout the RFP process for an assignment dedicated to Eddie Bauer’s 100th Anniversary, which will be celebrated in 2020. Richards and AMP Agency earned the title of Eddie Bauer’s 100th Anniversary AOR for the 18-month long experiential campaign that will debut in Q4 of 2019. "We believe brands that design better customer experiences lead the world in business performance,” said Gary Colen, CEO AMP Agency. “Dan’s experience matches perfectly with AMP Seattle’s expertise in creating immersive customer journeys that deliver exceptional brand experiences. His talents are core to heart of AMP Agency and he’s already shown that with team’s recent win of Eddie Bauer’s upcoming 100th Anniversary campaign.” “I’m thrilled to be a part of the AMP Agency family, which is an incredibly talented team comprised of thinkers, makers and amplifiers, and I’m excited at the chance to build even stronger connections, through experiential marketing, for our clients and their consumers,” said Richards. “It’s already been an amazing experience; within my first month I had the opportunity to work on RFPs and projects for brands including Eddie Bauer, Walmart, PUMA and The UPS Store, which is a wonderful way to establish our client base.” Throughout his career, Richards has earned a reputation for being a passionate, creative leader who excels at being a swell guy and, in his spare time, an avid birdwatcher. He is equally capable of designing a project from start to finish or directing a team to realize his vision. He leads with enthusiasm and thoughtfulness, creating strategies and outcomes that are bold and unexpected. Richards is also an expert diplomat. Able to broker solutions that satisfy business needs without compromising the intangibles that make design powerful. Former clients of Richards includes: Nike, ESPN, Dr. Martens, Adidas, Starbucks, Target, Columbia Sportswear, Sorel, Keen Footwear, GoLite, Reebok, Microsoft, Camelback, Yakima.
America's Golden Age of Restaurants is coming to an end. Rising labor costs, rent increases, a pandemic of similar restaurants, demanding customers unwilling to come to terms with higher prices -- it's the Perfect Restaurant Industry Storm. Customers are no longer impressed by local, farm-sourced, and handmade -- it's expected. Those elevated expectations extend to delivery. And the rising food delivery apps promising local, higher-quality foods at cheap prices are replacing fast-dining. The next phase of the gentrification of food.