July 13, 2016

Whole Foods Just Launched a Messenger Chatbot for Finding Recipes with Emojis


A new chatbot will let customers browsing through the store find products, and then, with a few taps in a Facebook Messenger chatbot, find recipes for an upcoming meal. Customers can also select an emoji, like a jalapeno or a banana, and then see recipes that involve those products. The chatbot lets customers mix and match words and emojis.

Peach emoji. Martini emoji. Done.

Topics: App Development, Mobile Web Development, Digital Products, Innovation, Culture, Customer Journey, Vertical - Retail