January 19, 2017

Talking Is The New Interface To Everything

why-talking.jpegChatbots are nothing new, but there have been some significant changes to make chatbots the hot new marketing platform like mobile messaging apps, artificial intelligence, and voice tech. Bot-enabled conversation will quickly become the new digital interface. Not the browser. Not smartphone apps. Bots. And voice will become the dominant input method.

 

Welcome to the conversation frontier.

Topics: User Experience, Consumer Insights, Social Media

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