November 10, 2010
One Small Step for Bing ‐ One Large Step for Search
By : Josh Pike, Senior Vice President, Digital Services
The social wars began in earnest among search’s heavy hitters last year when Bing launched the first real time search platform, which aggregated tweets and Facebook status updates into a singular searchable interface. Google struck back swiftly, announcing a similar tool that went even further by actually integrating these social elements into the normal search results for queries that were relevant to recent events. While a significant development in the search world, this change had little material impact on the life of the searcher. Social media is an impactful research tool because it offers a personal connection with the people behind the information. When you take away this personal connection, as Google and Bing did in the early iterations of social search, the value of the information declines precipitously. With the announcement of their recent agreement, Facebook and Bing have taken a large step toward solving this problem.